Frequently asked questions

Yes. Start with lead management today and switch on workflows, agile and HR whenever you're ready. Everything lives in the same workspace, so there's nothing to re-integrate later.

Every plan includes a 14-day free trial with no credit card required. Create your workspace, invite your team and explore the full platform before you decide.

Most teams are live within a few days. Guided import brings in your leads, tasks and people, and our templates get your workflows running without any code.

Yes. Import leads, contacts and employees from CSV or XLSX with guided mapping. For larger migrations our team will help you move your data and rebuild your workflows.

Absolutely. VZBAL is built for Indian SMBs with transparent rupee pricing, local support and WhatsApp assistance. See our pricing page for full details.

Yes. Upgrade, downgrade or cancel any time from your workspace settings. Changes take effect from your next billing cycle — there are no lock-in contracts.

Plans are billed per active user, with volume discounts as your team grows. You only pay for the people who actually use VZBAL.

Yes. VZBAL uses encryption in transit and at rest, role-based access controls and granular permissions, so your customer and operational data stays protected.

VZBAL connects with WhatsApp, Gmail and automation platforms like n8n and Zapier, and its AI works across every module. More native integrations are added regularly.

Always. Your data is yours — export leads, contacts, tasks and reports to CSV at any time, with no restrictions.

Email and WhatsApp support Monday to Saturday, 9am–8pm IST, with most replies within a few hours. Onboarding help is included on every plan.

VZBAL works in any modern mobile browser and is fully responsive, so your team can capture leads, log calls and approve work on the go.